Mandatory Problem Reporting (Incident)

Issues related to technical requirements, documents, or regulatory information requirements for each MPR module report

Field Corrective Action (FCA)

Issues related to technical requirements, documents, or regulatory information requirements for each FCA module report

Recall

Issues related to technical requirements, documents, or regulatory information requirements for each Recall module report

User Management

System issue

Issues impacting service functionality, structure, components, and causing confusion and system application challenges of each module in the system